Terms & Conditions – SILENA
Last Updated: June 2026
Welcome to SILENA. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before making a purchase.
1. General
SILENA is an online jewellery brand offering silver jewellery, accessories, and related lifestyle products. By using this website, you agree to comply with these Terms & Conditions and all applicable laws and regulations.
2. Eligibility
You must be at least 18 years old or accessing the website under the supervision of a parent or legal guardian. By placing an order, you represent that all information provided is accurate and complete.
3. Products & Pricing
All products displayed on the website are subject to availability.
We reserve the right to modify, discontinue, or update products, prices, and offers without prior notice.
Product images are for illustrative purposes only. Slight variations in colour, finish, size, or appearance may occur due to photography, screen settings, and handcrafted production.
4. Orders
SILENA reserves the right to accept or reject any order at its sole discretion.
An order is confirmed only after successful payment and order confirmation.
In case of pricing errors, stock unavailability, or suspected fraudulent activity, we may cancel the order and issue a full refund.
5. Payments
All payments are processed through secure third-party payment gateways. SILENA does not store your card or banking details.
6. Intellectual Property
All website content, including logos, product images, graphics, text, designs, trademarks, and branding, are the exclusive property of SILENA and may not be copied, reproduced, or used without written permission.
7. Limitation of Liability
SILENA shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website. Our liability shall be limited to the value of the purchased product.
8. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Haryana, India.
9. Contact Us
For any questions regarding these Terms & Conditions:
Email:info@silenajewels.com
Website: www.silenajewels.com