Product FAQs
Yes, all SILENA jewellery is crafted from authentic 925 sterling silver
925 silver means the jewellery contains 92.5% pure silver, making it durable, premium, and perfect for everyday wear.
Sterling silver can naturally oxidize over time, but proper care keeps it shining beautifully for years.
Yes, our 925 sterling silver jewellery is skin-friendly and suitable for sensitive skin.
Absolutely. Our pieces are designed for everyday elegance and comfortable wear.
With proper care and storage, SILENA jewellery maintains its shine for a long time.
Care FAQs
Store it in a dry, airtight pouch or jewellery box away from moisture and perfumes.
We recommend removing jewellery before bathing, swimming, or applying perfumes and lotions.
Use a soft microfiber cloth or silver polishing cloth to gently clean the jewellery.
Brand FAQs
SILENA blends timeless elegance with premium 925 silver craftsmanship to create jewellery you can wear every day and treasure forever.
Yes. Every SILENA piece is designed to make gifting elegant, meaningful, and memorable.
Yes, all orders come in premium packaging perfect for gifting.
Yes, you can add a personalized message with your order for special occasions.
Order & Shipping FAQs
Orders are usually delivered within 3–7 business days depending on your location.
Yes, COD is available on selected orders and locations.
Once your order is shipped, you’ll receive a tracking link via SMS or email.
Yes, SILENA delivers pan India.
With proper care and storage, SILENA jewellery maintains its shine for a long time.
Address changes may be possible only before dispatch. Contact support immediately after placing your order.
Return & Exchange FAQs
Yes, we offer easy exchanges for damaged or incorrect products within the return window.
Please contact us within 24–48 hours with an unboxing video and product images.
Orders can usually be cancelled before dispatch.